Policies

Refund policy:

The refund policy must have the following:

  • For withdrawal 7 working days before the start of course (SOC), 25% of the full course fee, payable to Allspice, will be charged to the trainee.
  • For withdrawal 5-6 working days before SOC, 50% of the full course fee, payable to Allspice, will be charged to the trainee.
  • There will be no refund for any withdrawal 4 days and less before the SOC.
  • If payment is made using Skills Future Credits and the participant fails to turn up for class, full refund shall be credited back to the individuals’ Skills Future account
  • If Student attended the class & decided not to continue, NO refund.

Attendance policy:

  • Students must have a 75% attendance rate in order to qualify for assessment and complete the course

Course Completion Policy:

  • Attendance rate of at least 75%
  • Passing percentage of at least 75% for assessment